- Check-in time is 30 minutes prior to departure for all services.
- Date changes can be made up to 12 hours prior to departure at no additional cost, or within 12 hours at the company's discretion.
- Cancellation policy: 9-3 days prior to departure - 25% fee applies | 2 days prior to departure - 50% fee applies | 24 hours prior to departure or on the day cancellation - 100% fee applies (no refund).
- Some special charters may require a deposit to secure the booking in peak season.
- Cougar Line reserves the right to cancel or amend any sailing in the interests of customer safety and comfort.
Book now
Book your scenic cruise or water transfer in Queen Charlotte Sound/Tōtaranui with Cougar Line.
We look forward to welcoming you on board.